Let’s get your
device sorted.
Ask about a repair, check a model or part, or get help with an existing booking. Tell us what you need and we’ll help you find the next step.
How can we help?
Leave a message and the team will respond as soon as possible. Please call for a time-sensitive question.
Visit us in Darnall.
Our shop is on Staniforth Road in Sheffield. Call before travelling to confirm opening days, repair availability or whether the part for your model is in stock.
Posting a repair? Please complete your booking and download your Booking Label and follow the packing instructions before sending the device.
Sam’s Mobile Phones
590 Staniforth Road, Darnall, Sheffield S9 4LNOpen the map for directions to the shop.
Open map & directions ↗Before you get in touch.
What details should I include?
Share the brand, exact model and symptoms. Tell us when the issue started and mention any damage. Please do not send your device passcode, passwords, payment card details or other sensitive information.
Can you quote without seeing the device?
The price checker shows estimates for listed repairs. Some faults need inspection before the repair and final price can be confirmed. If you are unsure of the fault, ask us about the initial £35 checking service.
How do I follow up on a repair?
Call, message us on WhatsApp or use this form. Include your booking reference so the team can find the right record.
Can I bring my device into the shop?
Yes. Choose in-store drop-off when booking. Contact us before travelling to discuss parts, availability and the most suitable time to visit.
Do you offer postal repairs?
Yes. Book online and download your Booking Label from your account. Back up your device and follow the packing instructions before sending it. Payment is requested after the completed repair is confirmed.
Start with your device.
Check the available repairs and submit your booking online.